COOKIE POLICY

We use cookies in order to improve efficiency and offer the User increasingly enhanced functionalities of the website sopitransport.pl (hereinafter referred to as the Service), as well as content that is more tailored to the User. In order to ensure transparency of activities, this Cookie Policy has been adopted, which sets out the detailed rules for the use of cookies by the website.

Data collected by means of cookies are collected by SOPI Piotr Sopek, address: Polna apt. 20, 17-123 Rudka, Tax Identification Number (NIP): 5432189886, REGON number: 389414125. If it is determined that the data contained in cookies constitute personal data, SOPI Piotr Sopek shall be considered the Data Controller, and the User shall have all the rights set out in the Privacy Policy.

A User is any data subject who uses our website and other related websites, communications and services (hereinafter referred to as the User).

COOKIES
Cookies are pieces of code that are text files corresponding to HTTP requests sent to our server. These files are saved by each browser from which the User visits our Service. Thanks to the information contained in cookies, we know how Users use our Service.

Cookies are used by us to ensure optimal service during the User’s visit to the Service and to enable faster and easier access to information, as well as to offer the User increasingly enhanced functionalities of the website and content that is more tailored to the User.

The stored information or access to it does not cause any configuration changes to the User’s device or to the software installed on it.

Information contained in cookies is considered personal data only when combined with other personal data available about a given User. By means of cookies, we try to collect only anonymous data about the User, used to improve the convenience of using the portal and to minimize the inconvenience of advertisements.
TYPES AND PURPOSES OF USING COOKIES
We use cookies and other similar technologies to recognize the User during visits to our Service, remember the User’s preferences and display appropriate, tailored content. Thanks to cookies, the User’s interactions with us are faster and more effective. In addition, cookies allow us to present the User with tailored content without the need to conduct surveys.

The Service uses three types of cookies:
- Session cookies – these are temporary files that remain on the User’s device until the User leaves the Service or closes the web browser. In such a case, the information stored in session cookies is automatically deleted.
- Persistent cookies – these are files that remain on the User’s device for the period specified in the cookie parameters or until they are manually deleted.
- Functional cookies (AI chatbot) – cookies and similar technologies may be used to operate the AI widget (chatbot), including: maintaining the conversation session, remembering the context of the enquiry, and ensuring the proper operation of the tool.
Other available technologies are also used within the Service, allowing information to be stored in the browser in appropriate data storage areas (Session Storage, Local Storage), and snippets of code from analytical tools provided by other providers are embedded, enabling cookies to be stored in the domains of those services. Technologies enabling the operation of artificial intelligence (AI) tools, in particular chatbots, may also be used in the Service, which may store session data, conversation context or technical identifiers in the User’s browser in order to ensure the continuity and proper operation of the service.

The Service also uses security mechanisms, such as Google reCAPTCHA, which may use cookies or other technologies for storing information in the User’s browser (e.g. Local Storage, technical identifiers or fingerprinting) in order to protect the Service against abuse and automated traffic (bots).

The individual categories of cookies used in our Service are described below:

Technical cookies – these are necessary for the Service website to function properly. They relate to the functionality of our websites and allow us to improve the services we offer through our websites, for example by enabling information to be transferred between pages of our website to avoid the need to re-enter information, or by recognizing the User’s preferences when returning to our Service website.

We use them for the following purposes:
- ensuring security;
- maintaining the session when the User visits and logs into their customer account;
- ensuring the proper display of the website, depending on the device used by the User;
- adapting our services to the User’s choices;
- remembering whether the User consents to the display of certain content.
Analytical cookies – these allow us to recognize and count the number of Users visiting our Service, see how visitors navigate the Service when using it, and record which content they view and are interested in. This helps us determine how often pages and advertisements are visited and which areas of our Service are the most popular. This enables us to improve the services offered, making it easier for our Users to find the information they are looking for. They are also necessary to settle accounts with our Trusted Partners and to measure the effectiveness of our marketing activities without identifying personal data.

We use them for the following purposes:
- examining statistics concerning website traffic and checking the source of traffic (referral directions);
- detecting various types of abuse, e.g. artificial internet traffic (bots), DDoS attacks;
- limiting unwanted marketing activities;
- measuring the effectiveness of marketing campaigns conducted for the Service, e.g. in the Google advertising network, affiliate programs, and on external websites;
- settling accounts with Trusted Partners for advertising services based on user activity, e.g. clicks.
Marketing cookies – these are used when the User gives consent and only when the functionalities and forms of advertising used by our Service require them.

We use them for the following purpose:
- displaying advertisements that are relevant and interesting to a specific user. These relate to the profiling of advertisements displayed both on external websites and on our Service website, according to users’ preferences regarding the selection of goods, based on data held by the Service, including users’ behavior within the Service.
When entering the Service website, the User may refuse the use of analytical and marketing cookies. In that case, we will not be able to conduct detailed statistics or tailor our advertisements based on information collected in our Service. However, general advertisements will still be displayed both on the Service website and on other websites.

For the display of advertisements on the Internet, as well as for other tools such as Google reCAPTCHA (a spam protection tool), we use technologies provided by Google and Meta (Facebook), so please pay attention to whether you consent to the use of these tools, including the profiling of advertisements on the Internet and on Facebook. You can check and manage your privacy and security settings in your Google account using the link g.co/privacytools. More information about Google’s privacy policy, the technologies used by Google and the terms of use of Google services can be found at https://policies.google.com/privacy?hl=pl#infochoices. Information about the privacy protection rules applied by Meta (Facebook) and managing privacy settings is available at https://pl-pl.facebook.com/privacy/explanation/.

More detailed information about the cookies we use, their storage period and the current list of external companies whose services we use or whose technologies we place in our Service can be found in the Cookie Table.
DISABLING COOKIES
Web browsers allow cookies to be stored by default. If the User does not wish to receive cookies, they may change the settings of their browser on the computer or other device used to access our Service. The User’s continued use of our Service without changing the settings means that the User agrees to receive technical cookies in our Service, which, as indicated, are necessary for the proper functioning of the Service website.
Using the chatbot functionality (AI widget) involves saving and accessing information on the User’s terminal device, in particular session data or technical identifiers, which is necessary to ensure the proper operation of this service, in accordance with the provisions of the Act of 12 July 2024 – Electronic Communications Law.
Most web browsers have a function that allows the User to view and delete cookies, including cookies in our Service. However, it should be emphasized that the inability of our Service website to save or read cookies may prevent full and proper use of our Service.

If the User uses different devices to access and browse our Service, e.g. a computer, smartphone or tablet, they should ensure that each browser on each device is adjusted to their cookie preferences.

The method of disabling cookies depends on the browser used by the User. Below is the method by which the User may disable cookies in Google Chrome, Firefox, Safari, Opera and Internet Explorer.
1. Disabling cookies in Google Chrome
  1. In the upper right corner next to the Google Chrome address bar, select the three vertically arranged dots.
  2. Select Settings, then on the left side click Privacy and security.
  3. Select the Third-party cookies section and configure your own cookie settings.
  More information about Google Chrome browser settings:
  https://support.google.com/accounts/answer/61416?hl=pl
2. Disabling cookies in Firefox
  1. In the upper right corner of the Firefox browser window, select the three horizontal lines.
  2. Select Settings, then on the left side click Privacy and security.
  3. Select the appropriate level of security or configure your own.
  More information about Firefox browser settings:
  https://support.mozilla.org/pl/kb/usuwanie-ciasteczek-i-danych-stron-firefox
3. Disabling cookies in Safari
  Select the menu command Safari > Preferences, click Privacy, and then perform any of the following actions:
  - Block all cookies
  - Prevent cross-site tracking
  More information about Safari browser settings:
  https://support.apple.com/pl-pl/guide/safari/sfri11471/mac
4. Disabling cookies in Opera
  1. In the upper right corner next to the Opera browser address bar, select the three horizontal lines.
  2. Select Go to full browser settings.
  3. Select Privacy and security, then adjust the settings according to your preferences.
  More information about Opera browser settings:
  https://help.opera.com/pl/latest/web-preferences/#cookies
5. Disabling cookies in Edge
  1. In the upper right corner next to the Edge browser address bar, select the three horizontally arranged dots.
  2. Select Settings, then on the left side click Cookies and site permissions.
  3. Select Manage and delete cookies and site data.
  4. Adjust the cookie settings according to your preferences.
  More information about Edge browser settings:
  https://support.microsoft.com/pl-pl/microsoft-edge/usuwanie-plik%C3%B3w-cookie-w- przegl%C4%85darce-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
CONTACT INFORMATION
In the event of any doubts related to the matters covered by this Cookie Policy or in order to obtain information regarding this Cookie Policy, the User may contact the Controller by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. and by post to the Controller’s address.